Dawn Haus

Senior Vice President, Culture & Guest Experience, Chief People Officer

With a career spanning over a decade in the sports and entertainment industry, Dawn Haus is deeply committed to fostering an environment within True North’s venues where both employees and guests thrive. Responsible for True North’s People & Culture program, she leads and works with the team to service the permanent and casual workforces while fostering and advancing True North’s unique culture. Recognizing the intrinsic link between employee engagement and guest experience, she also leads the Guest Experience team to ensure a superior experience for all guests.

Haus joined True North in 2014 from a local employee benefits and human resources consulting firm. During her 15 years with the firm, she held increasingly senior positions and emphasized the important connection between human resource requirements with the direction of the organization and customer satisfaction. She has served as a volunteer board member for the Winnipeg Branch of the Canadian Institute of Management for five years, with the Winnipeg Chamber of Commerce Board of Directors for two years, and with the Downtown Winnipeg BIZ Management Board of Directors for six years, including three years as Board Chair.

She previously served as co-chair for the Walk With Us event supporting the Manitoba Down Syndrome Society and has been volunteering with the St. James-Assiniboia Minor Hockey Association Board since 2019 along with volunteering as a hockey team manager and parent liaison.

Haus holds an Executive Master of Business Administration (EMBA) degree from the Ivey School of Business at Western University along with the C.I.M. designation through CIM Chartered Managers Canada, and designations from the Chartered Professional in Human Resources (CPHR) and SHRM-CP from the Society for Human Resource Management.

Born and raised in Winnipeg, Haus continues to live here with her husband Chris and their two sons. She is an avid runner, practices yoga, and enjoys all things outdoors including hiking, cycling, kayaking, water skiing and golf.